Data Protection Policy

Dining Alliance (a trading name of BEP Europe Ltd)

Dining Alliance is a trading name of BEP Europe Ltd, a company registered in England and Wales. BEP Europe Ltd is committed to respecting and protecting your privacy. This policy (together with our terms of use and any other documents referred to in it as may be in place from time to time) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read this data protection policy carefully as it contains important information. It is important that you read this data protection policy together with any other data protection policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This data protection policy supplements other notices and data protection policies and is not intended to override them.

This data protection policy applies specifically to the diningalliance.co.uk website and to processing of personal data by BEP Europe Ltd (trading as Dining Alliance).

This website is operated by BEP Europe Ltd. BEP Europe Ltd is the sole data controller for personal data collected through diningalliance.co.uk. We are responsible for overseeing questions in relation to this data protection policy. If you have any questions about this data protection policy, including any requests to exercise your legal rights, please contact us (see ‘How to contact us’ below).

This data protection policy is set out as follows:

  1. Key terms
  2. Personal data we collect about you
  3. How your personal data is collected
  4. How and why, we use your personal data
  5. Who we share your personal data with
  6. Where your personal data is held
  7. How long your personal data will be kept
  8. Transferring your personal data out of the UK and EEA
  9. Your rights
  10. Keeping your personal data secure
  11. How to complain
  12. Changes to this data protection policy
  13. How to contact us
  14. Governing law
 
1. Key terms

The key terms used in this data protection policy are as follows:

“We”, “us”, “our”
BEP Europe Ltd, trading as Dining Alliance

“Personal data”
Any information about an individual from which that person can be identified

“Special category personal data”
Certain sensitive personal data, including:

  • data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership;
  • genetic data;
  • biometric data (where used for identification purposes); or
  • data concerning health, sex life or sexual orientation.


“Data subject”

The individual who the personal data relates to

 
2. Personal data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

The personal data we collect use, store and transfer about you depends on our relationship, e.g. if you are a visitor to our website, a customer, a supplier or an employment candidate. We may collect and use the following personal data about you depending on our relationship with you (each as applicable on a case-by-case basis):

a. All (any website visitor)

  • your name and contact information, including personal email address and telephone number
  • location data, if you choose to give this to us
  • information about how you use our website, IT, communication and other systems
  • retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended
  • internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website


b. Customers

  • your work contact details (i.e. place of work, work landline and mobile phone numbers, work email address)
  • your billing information, transaction and payment card information, bank account, financial accounts and other relevant information
  • information to enable us to undertake credit or other financial checks on you
  • your contact history and transaction history


c. Suppliers and partners

  • your work contact details (i.e. place of work, work landline and mobile phone numbers, work email address)
  • your billing information, transaction and payment card information, bank account, financial accounts and other relevant information
  • information to enable us to undertake credit or other financial checks on you
  • your contact history and transaction history


d. Employment candidates

  • your name and contact information, including personal email address and telephone number
  • education details
  • your nationality and immigration status and information from related documents, such as your passport or other identification and immigration information
  • information regarding your fitness for work
  • information to check and verify your identity, e.g. your date of birth and residential address
  • your emergency contacts (i.e. name, relationship and home and mobile phone numbers)
  • your gender, if you choose to give this to us
  • your marital status, if you choose to give this to us
  • your professional interests
  • your professional online presence, e.g. LinkedIn profile
  • any other information that you provide to us in connection with your job application

We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below. If you do not provide personal data we ask for, it may delay or prevent us from being able to engage with you.

 
3. How your personal data is collected

We use different methods to collect data from and about you including through:

  • Direct interactions: You may give us Identity, Contact, Financial and Service Data by filling in forms, interacting with our website or by corresponding with us by post, phone, WhatsApp (or other messaging platform), text, email or otherwise. This includes personal data you provide when you:
    • use our services;
    • request marketing to be sent to you; or
    • give us feedback or contact us.
  • Automated technologies or interactions: As you interact with our website, we will automatically collect Technical and Transactional Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details [insert link].
  • Third parties or publicly available sources: We may receive personal data about you from various third parties as set out below:
    • Technical Data from analytics providers such as Google based outside the UK;
    • Contact, Financial and Transactional Data from providers of technical or payment services; and
    • Identity, Contact or Service Data from publicly available sources such as Companies House or the Land Registry based inside the UK.
 
4. How and why we use your personal data

Under data protection law, we can only use your personal data if we have a proper reason. These reasons include:

  • where you have given consent;
  • to comply with our legal and regulatory obligations;
  • for the performance of a contract with you or to take steps at your request before entering into a contract; or
  • for our legitimate interests or those of a third party.

A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We carry out assessments when relying on legitimate interests to balance our interests against your own.

The table below explains what we use your personal data for and why for the various purposes which may apply if you are (i) a visitor to our website, (ii) a customer, (iii) a supplier, and (iv) an employment candidate:


a. All (any website visitor)

What we use your personal data forOur reasons 
To manage our relationship with you

To respond to communications

For customer relations

 
Preventing and detecting fraud against you or usFor our legitimate interest, i.e. to minimise fraud that could be damaging for you and/or us 
To enforce legal rights or defend or undertake legal proceedings

Depending on the circumstances:

—    to comply with our legal and regulatory obligations

—    in other cases, for our legitimate interests, i.e. to protect our business, interests and rights

 
Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodiesTo comply with our legal and regulatory obligations 
Ensuring business policies are adhered to, e.g. policies covering security and internet useFor our legitimate interests, i.e. to make sure we are following our own internal procedures 
Operational reasons, such as improving efficiency, training and quality controlFor our legitimate interests, i.e. to be as efficient as we can for your benefit 
Statistical analysis to help us manage our business, e.g. in relation to website usage, our financial performance, customer base or other efficiency measuresFor our legitimate interests, i.e. to be as efficient as we can for your benefit 
Preventing unauthorised access and modifications to systems

Depending on the circumstances:

—    for our legitimate interests, i.e. to prevent and detect criminal activity that could be damaging for you and/or us

—    to comply with our legal and regulatory obligations

 

Marketing our services to:

—    existing and former customers

—    third parties who have previously expressed an interest in our services

—    third parties with whom we have had no previous dealings

For our legitimate interests, i.e. to promote our business to existing and former customers 

To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency

In such cases information will be anonymised where possible and only shared where necessary

Depending on the circumstances:

—    to comply with our legal and regulatory obligations

—    in other cases, for our legitimate interests, i.e. to protect, realise or grow the value in our business and assets

 


b. Customers

What we use your personal data forOur reasons 
Providing products and services to youTo perform a contract with you or to take steps  before entering into a contract 
To manage our relationship with you

To perform or enter into a contract with you

To notify you about changes to our terms or our data protection policy

 

Conducting checks to identify our customers and verify their identity

Screening for financial and other sanctions or embargoes

Other activities necessary to comply with professional, legal and regulatory obligations that apply to our business, e.g. under health and safety law or rules issued by regulators

Depending on the circumstances:

—    to comply with our legal and regulatory obligations

—    for our legitimate interests

 
Updating and enhancing customer records

Depending on the circumstances:

—    to perform our contract with you or to take steps at your request before entering into a contract

—    to comply with our legal and regulatory obligations

—    for our legitimate interests, e.g. making sure that we can keep in touch with our customers about existing orders and new products or services

 
Ensuring safe working practices

Depending on the circumstances:

—    to comply with our legal and regulatory obligations

—    for our legitimate interests, e.g. to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you

 


c. Suppliers and partners

What we use your personal data forOur reasons 
Procuring products and services from youTo perform a contract with you or to take steps before entering into a contract 
To manage our relationship with youTo obtain the benefit of or enter into a contract with you 

Conducting checks to identify our suppliers and partners and verify their identity

Screening for financial and other sanctions or embargoes

Other activities necessary to comply with professional, legal and regulatory obligations that apply to our business, e.g. under health and safety law or rules issued by regulators

Depending on the circumstances:

—    to comply with our legal and regulatory obligations

—    for our legitimate interests

 
Ensuring the confidentiality of commercially sensitive information relevant provided to suppliers and partners

Depending on the circumstances:

—    for our legitimate interests, i.e. to protect trade secrets and other commercially valuable information

—    to comply with our legal and regulatory obligations

 
Updating and enhancing supplier records

Depending on the circumstances:

—    to enable to performance of a contract with you or to take steps before entering into a contract

—    to comply with our legal and regulatory obligations

—    for our legitimate interests, e.g. making sure that we can keep in touch with our suppliers and partners about services, orders and products being procured

 
Ensuring safe working practices, staff administration and assessments

Depending on the circumstances:

—    to comply with our legal and regulatory obligations

—    for our legitimate interests, e.g. to make sure we are following our own internal supplier procedures

 


d. Employment candidates

What we use your personal data forOur reasons
To manage our relationship with you

To potentially engage you as an employee or contractor

To take steps prior to entering into a contract with you or to perform the contract

Gathering information required to process your job application for a defined role or a speculative positionTo assess, review and administer your qualifications and expertise to work with us
Ensuring safe working practices, staff administration and assessments

Depending on the circumstances:

—    to comply with our legal and regulatory obligations

—    for our legitimate interests, e.g. to make sure we are following our own internal procedures so the recruitment process works as efficiently as possible


How and why we use your personal data — Special category personal data

We do not generally collect any special category personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data) unless these are disclosed to us by you as being relevant to a particular matter. Nor do we collect any information about criminal convictions and offences unless these are disclosed to us by you.

In the limited circumstances where we process special category personal data, we will also ensure we are permitted to do so under data protection laws, e.g:

  • we have your explicit consent (and where you have voluntarily provided such information to us);
  • the processing is necessary to protect your (or someone else’s) vital interests where you are physically or legally incapable of giving consent; or
  • the processing is necessary to establish, exercise or defend legal claims.


How and why we use your personal data — sharing

See ‘Who we share your personal data with’ for further information on the steps we will take to protect your personal data where we need to share it with others.

Marketing and initial communications

We may use your personal data to send you updates (including by email, telephone or post) about our services.

We have a legitimate interest in using your personal data for marketing purposes and to contact you to ask you to offer services via our platform (see above ‘How and why we use your personal data’). This means we do not usually need your consent to send you these kinds of communications. If we change our approach in the future so that consent is needed, we will ask for this separately and clearly.

You do, however, have the right to ‘opt in’ and ‘opt out’ of receiving marketing and other communications at any time by:

  • contacting us (see ‘How to contact us’ below); or
  • using the ‘unsubscribe’ link in emails.

We may ask you to confirm or update your contact preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.

We will always treat your personal data with the utmost respect and never share it with other organisations for marketing purposes unless we have your consent to do so.

 
5. Who we share your personal data with

We routinely share personal data with:

  • other companies within the BEP Group;
  • third parties we use to help deliver our services to you, including banks, suppliers and distributors, solicitors and other professional advisors, contractors and debt collection agencies; and
  • other third parties we use to help us run our business, e.g. marketing agencies, consultants, insurers and brokers or website hosts.

Specific third parties to which we transfer data include:

We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data.

We or the third parties mentioned above occasionally may also share personal data with:

  • our external accountants and auditors, e.g. in relation to the preparation and audit of our accounts, in which case the recipient of the information will be bound by confidentiality obligations
  • our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations
  • law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations
  • other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. Usually, information will be anonymised but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations.

[We do not “sell” your personal information as currently defined under the California Consumer Protection Act to any third parties.]

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the data protection policy of every website you visit.

Who we share your personal data with — further information

If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).

 
6. Where your personal data is held

Personal data may be held on our servers in the United Kingdom, European Union, or United States of America and those of our service providers, representatives and agents as described above (see above: ‘Who we share your personal data with’).

Some of these third parties may be based outside the UK/EEA and/or have servers outside the UK/EEA. For more information, including on how we safeguard your personal data when this happens, see below: ‘Transferring your personal data out of the UK and EEA’.

 
7. How long your personal data will be kept

We will not keep your personal data for longer than we need it for the purpose for which it is used.

Different retention periods apply for different types of personal data. Further details on this are available on request.

If you are an employment candidate and are unsuccessful, we will only hold your details for a further period of 6 months after notifying you that you were unsuccessful in your application.

In general and in line with usual limitation periods, if we are no longer providing or procuring goods or services to or from you, or our relationship has otherwise ended, we will usually delete or anonymise your account data after seven years.

 
8. Transferring your personal data out of the UK and EEA

It is sometimes necessary for us to transfer your personal data to countries outside the UK and EEA. In those cases we will comply with applicable UK and EEA laws designed to ensure the privacy of your personal data.

We will transfer your personal data to:

  • our service providers located outside the UK and the EEA; and
  • our group companies located outside the UK and the EEA.

Under data protection laws, we can only transfer your personal data to a country outside the UK/EEA where:

  • there is an adequacy decision;
  • there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you; or
  • a specific exception applies under relevant data protection law.

Where we transfer your personal data outside the UK or EEA, we do so on the basis of an adequacy regulation or (where this is not available) legally approved standard data protection clauses.

Any changes to the destinations to which we send personal data or in the transfer mechanisms we rely on to transfer personal data internationally will be notified to you in accordance with the section on ‘Changes to this data protection policy’ below.

 
9. Your rights

You may have the following rights in respect of your personal data:

AccessThe right to be provided with a copy of your personal data 
RectificationThe right to require us to correct any mistakes in your personal data 
Erasure (also known as the right to be forgotten)The right to require us to delete your personal data — in certain situations 
Restriction of processingThe right to require us to restrict processing of your personal data in certain circumstances, e.g. if you contest the accuracy of the data 
Data portabilityThe right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations 
To object

The right to object:

—    at any time to your personal data being processed for direct marketing (including profiling)

—    in certain other situations to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims

 
Not to be subject to automated individual decision makingThe right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you 
The right to withdraw consent

If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time

You may withdraw consent by contacting us (see ‘How to contact us’ below)

Withdrawing consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

 

If you would like to exercise any of those rights, please email us — see below: ‘How to contact us; and:

  • provide enough information to identify yourself (e.g. your full name and address) and any additional identity information we may reasonably request from you; and
  • let us know what right you want to exercise and the information to which your request relates.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

 
10. Keeping your personal data secure

We have appropriate security measures to prevent personal data from being lost accidentally, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your personal data will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

 
11. How to complain

Please contact us if you have any queries or concerns about our use of your personal data (see below How to contact us)We hope we will be able to resolve any issues you may have.

You may also have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. For example, the UK’s Information Commissioner may be contacted using the details at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113. A list of EEA data protection supervisory authorities and their contact details see here.

Please contact us if you would like further information.

 
12. Changes to this data protection policy

We keep our data protection policy under regular review. This data protection policy was published on 30 August 2026 and last updated on 18 August 2026.

We reserve the right to change this data protection policy at our discretion from time to time.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 
13. How to contact us

If you have any questions about this data protection policy or about the use of your personal data or you want to exercise your privacy rights, please contact us in the following ways:

Email address: [email protected]

 
14. Governing law

This policy is prepared in accordance with the laws of England and Wales and shall be governed and construed accordingly.

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